This website is owned by ORIGEN SLOW S.L., with VAT number B24995334.

For any queries or proposals, please contact us at hola@slowlifehotels.com
.

This website is governed exclusively by the laws applicable in Spain, and both nationals and foreigners using this website are subject to them.

Access to our website by the USER is free and conditioned on prior reading and full, express, and unconditional acceptance of these GENERAL TERMS OF USE in force at the time of access, which we ask you to read carefully. By using our portal, its contents, or services, the USER expressly accepts and submits to these terms of use. If the user does not agree with these terms, they must refrain from using this portal and operating through it.

At any time, we may modify the presentation and configuration of our website, expand or reduce services, or even remove it from the network, as well as the services and content provided, unilaterally and without prior notice.

A. INTELLECTUAL PROPERTY

All contents, texts, images, trademarks, and source codes are our property or belong to third parties from whom exploitation rights have been acquired and are protected by Intellectual and Industrial Property rights.

The user is only entitled to private, non-commercial use of the content and requires express authorization to modify, reproduce, exploit, distribute, or exercise any rights belonging to the owner.

B. ACCESS CONDITIONS

Access to our website is free and does not require prior subscription or registration. The submission of personal data implies the user’s express acceptance of our privacy policy.

The user must access our website in good faith, in accordance with public order regulations and these General Terms of Use. Access to our website is done under the user’s sole responsibility, who will be liable for any damages caused to third parties or to us.

Given the impossibility of controlling information, content, and services on other websites accessible through links provided on our website, we inform you that we are exempt from any liability for damages of any kind that may arise from the use of these third-party websites by the user.

C. PRIVACY POLICY

Confidentiality and security are core values of ORIGEN SLOW S.L. Consequently, we are committed to guaranteeing the User’s privacy at all times and not collecting unnecessary information. Below we provide all necessary information about our Privacy Policy regarding the personal data we collect, explaining:

Who is responsible for processing your data.
For what purposes we request your data.
The legal basis for processing.
How long we retain it.
To which recipients your data is communicated.
Your rights and how to exercise them.
Responsible party: see header details
Purposes, legal basis, and retention of data sent through:

CONTACT FORM

Purpose: Provide a means to contact us and respond to information requests, as well as send communications about our products, services, and activities, including electronic means (email, SMS, WhatsApp), if the acceptance box is checked.
Legal basis: User consent when requesting information through our contact form and checking the acceptance box.
Retention: Once your request is processed or answered via email, unless a new processing is generated, and if commercial messages were accepted, until the user unsubscribes.

EMAIL CORRESPONDENCE

Purpose: Respond to requests for information, handle inquiries, and answer questions.
Legal basis: User consent when requesting information via email.
Retention: Once the request is answered by email, unless a new processing is generated.

WEB RESERVATION FORM

Purpose: Process your reservation and, if applicable, payment guarantee, and send commercial information, including electronic means.
Legal basis: Reservation request and user consent.
Retention: While the reservation request is active; once formalized, as legally required. If commercial messages were accepted, until unsubscribed.

PURCHASE OF PRODUCTS/SERVICES

Purpose: Manage purchase, delivery, and administrative tasks. Send information about products/services, offers, and events electronically if authorized.
Legal basis: Execution of purchase/service contract; legitimate business interest in keeping customers informed.
Retention: While contractual relationship lasts and, afterward, as legally required; commercial data until user unsubscribes.

Obligation to provide personal data and consequences of not doing so:

Users must be at least 13 years old or have legal capacity to contract. Personal data is necessary to process requests, register as a user, or provide services; without it, we cannot provide services properly.

Recipients: Data is confidential and not shared with third parties unless legally required.
Rights regarding your personal data:

You may withdraw consent at any time; this does not affect previous contracts. You may also:

Request access or correction of your data.
Request deletion if no longer necessary.
Request limitation of processing.
Object to processing for particular situations.
Request data portability.
Exercise other rights recognized by law.

Requests can be sent in writing to the responsible party at the postal or email address indicated in section A, specifying the “Personal Data” reference.

Data security: We have implemented all technical and organizational measures to safeguard your personal data.
Data updates: Inform us of changes to your data to maintain accuracy. We are not responsible for privacy policies on third-party websites accessed via links on our site.

This Privacy Policy was updated on 25/05/2018. We may modify it to adapt to website, legal, or judicial changes; users must review it each time data is provided.

D. RESPONSIBILITIES

We aim to provide quality service using maximum diligence and technological means. However, we are not responsible for viruses or elements that may harm the user’s system.

We do not guarantee continuous or uninterrupted service.

The USER is prohibited from actions that overload our systems, introduce viruses, or install software that disrupts normal web operation.

The USER assumes full responsibility for using our website.

The USER acknowledges understanding all information regarding portal usage conditions and fully accepts them.